Privacy Policy

Website Visits 

We collect non-personally identifiable information about visitors who visit our site. This information is collected to help us better understand the interest and preferences of our customers.

Your Details 
When you place an order with us, we will need to gather some information from you to be able to process this transaction. When you place your order, we will ask for your name and email address, and we also need a physical address or postal box to match your order to, even though we are not sending you printed materials.

When you enter your details on our site, your information is held within our system for up to five years. Those details are retained securely and will not be provided to any third party, unless it is required the details be shared for legal or tax purposes, or for the purpose of completing your order. We may use the information you have provided to occasionally let you know about other services we offer. If you would prefer not to receive emails from us, please let us know.

Privacy
We respect your privacy. We will not share your information with other people or agencies, or sell it to third parties. We take precautions to protect your information within our system.

You are entitled to request access to information we have about you in our systems, and to ask for that information to be changed or deleted. If you do wish to access records, we will ask you to put this request in writing.

Credit Card Details 
Credit card transactions conducted via Medina Fragrances are protected using  PCI level 1 compliant credit card processing which means that it adheres to the highest standards of server compliance. That’s hard to beat! It means that we have the highest standards in the world on payment processing encryption technology.

We do not retain credit card details in our system so you can rest assured that you are safe when shopping with us. 

Updates 
We may update this Policy from time to time. If you would like to contact us regarding your account, or personal information please  contact us through are contact us page.